What we offer

Services built around your business

From individual endpoints to your entire Microsoft cloud environment to the network connecting it all — comprehensive managed IT for Jacksonville businesses.

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Service 01

Device Management

Your endpoints are the frontline of your business — and the frontline of most attacks. We keep every device managed, monitored, patched, and protected so your team can work without IT friction.

From onboarding new employees to decommissioning old hardware, we handle the full device lifecycle.

Get a device audit →

Endpoint Management

Centralized enrollment and configuration via MDM/Intune
Automated OS and software patch management
Remote monitoring, alerts, and proactive remediation
Remote support and troubleshooting
Hardware and software inventory tracking

Security

Endpoint Detection & Response (EDR) deployment
Antivirus and anti-malware management
Disk encryption enforcement (BitLocker / FileVault)
Security baseline policy enforcement
Threat response and incident handling

Lifecycle

New hire device provisioning and onboarding
Offboarding and device wipe procedures
Hardware replacement planning and procurement

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Service 02

Microsoft 365 Management

Microsoft 365 is the core of most modern businesses. Left unmanaged it becomes a security risk and a cost sink. We optimize and secure your entire M365 tenant.

We're your day-to-day M365 administrators — keeping everything configured correctly, secure, and cost-effective.

Review your M365 tenant →

Tenant Administration

User account creation, modification, and offboarding
License management and cost optimization
Exchange Online — mailboxes, distribution lists, shared mailboxes
Teams administration — channels, policies, external access
SharePoint and OneDrive governance and permissions

Identity & Security

Entra ID (Azure AD) user and group management
Multi-Factor Authentication (MFA) enforcement
Conditional Access policy design and management
Microsoft Secure Score monitoring and improvement
Defender for Business / M365 Defender management

Compliance & Backup

Data retention and compliance policy configuration
M365 backup and recovery solutions
Email security — anti-spam, anti-phishing, safe links

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Service 03

Network Management

Your network is the backbone of your operation. Slow speeds, unexpected outages, or misconfigured firewalls bring everything to a halt. We proactively monitor and manage your network infrastructure.

From firewall ruleset reviews to Wi-Fi optimization, we keep your connectivity reliable and secure.

Get a network assessment →

Infrastructure

Firewall configuration, monitoring, and firmware management
Managed switches — VLAN configuration and management
SD-WAN deployment and management
VPN setup and remote access solutions
ISP management and failover configuration

Wireless

Wireless network design and access point placement
Wi-Fi performance monitoring and optimization
Guest network segmentation and policies
Wireless security configuration

Monitoring & Security

24/7 network performance and uptime monitoring
Intrusion detection and anomaly alerting
Network segmentation and access control
Bandwidth analysis and capacity planning

Additional services

IT Consulting

Beyond day-to-day management, we help you make smart technology decisions that align with your business goals and budget.

Technology Roadmapping

Strategic planning to align your IT investments with where your business is heading over the next 1–3 years.

Vendor Management

We deal with your technology vendors so you don't have to — managing renewals, escalations, and negotiations.

Security Assessments

A thorough review of your current security posture with a prioritized remediation plan in plain language.

Project Implementation

Office relocations, new system deployments, migrations — managed from planning through completion.